This Privacy Policy explains how iTravels and its related bodies protect the privacy of your personal information. This policy is applicable to our websites, promotions, email communications, log-in accounts and any other services operated by us. We are firmly committed to guarding the privacy and confidentiality of your personal information. You concur to this privacy policy on how we handle your personal information by providing your personal information to us (or allowing another person to do it on your behalf). If you disagree with any part of this Privacy Policy then you must not provide your personal information to us as a result of which we will not be able to offer our services to you.

What is Personal Information?

Personal information is the information by which an individual can be identified or an opinion, including the information or an opinion whether true or false or can reasonably be ascertained, from the information or opinion.

How do we collect personal information?

Your personal information is collected directly from you when you connect to us by telephone, e-mail or when you visit our website and fill up a form related to a travel inquiry, newsletter, feedback, surveys or other product and services. In some circumstances, when a third person is making travel arrangements on your behalf it becomes necessary for us to collect your information. We pre-assume that it is done by your consent. Inform us immediately if you get to know that this information has been provided to us without your prior consent.

What personal information do we collect from you?

We collect all the necessary information required to facilitate your travel booking i.e. your name, telephone number, e-mail address, residential address, mailing address, credit card details, passport details, information related to your dietary requirements and health issues you are facing (if any) or other details related to your travel process. Under some circumstances such as when you are submitting a feedback, participating in a survey or competition, we may collect your personal information. Under some rare circumstances, we may collect your personal information regarded as sensitive information. We will collect it only with your consent.

How de use your Personal information?

The primary purpose of collecting your personal information is to assist you with your travel arrangements or other related processes. However, it may differ on circumstances as disclosed in the policy. We may use your information to inform you about the ongoing promotions (related to iTravels and its other bodies ) via e-mail but you can opt out from it anytime by clicking on to the unsubscribe link. We may also use your information in market research, analyse trends, gauge customer satisfaction and seek feedback, accounting and other purposes permitted by law. We may need to disclose your personal information if requested by a governmental or law enforcement authority for any reason. Such reasons may include: fraud or bring legal action against someone who may be causing, or who may be threatening to cause interference with, or damage to our rights, or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities, this includes breaking the Law.

Cookies

We use cookies, a small piece of information stored on a user’s computer which helps us in analysing and tracking the effectiveness of our marketing activities. If you reject cookies you may still have access to our website but your access to some areas of our website will be limited. We may use other technologies to collect information about your activities and interest to provide you the targeted advertising based upon your interests.

Data Security

We provide a secure environment for the authorization of credit card transactions over the web. Client’s confidential information like credit card details is encrypted the moment they are transmitted from the client’s browser to the banking network. Client’s credit card details are not stored anywhere on the Internet and only the merchant’s bank has access to this data. Bank also sends the confirmation information back to the client’s browser via same encrypting technology. We regularly review our security and encryption technologies and always make sure to protect your personal information in a safe environment.

Feedback/Queries/Complaints

If you have any inquiries, comments or complaints regarding the Privacy Policy or on our handling of your personal information, please feel free to contact us at itravels@gmail.com

Changes to our policy

We may update our Privacy Policies from time to time. We reserve the right to change our Policy at any point of time and for any possible reason. All the changes will be posted on our website.